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Chocolate Tasting Club Website Review & Ratings + Chocolate Tasting Club Coupons

Chocolate Tasting Club: Products & Services

Chocolate Tasting Club is a company which is dedicated to offering high quality and well-priced chocolates to its customers. They also have special offers for their registered member where they can taste different varieties of chocolates the company has to offer and give their individual opinion on their products and suggestions on to make them better. They have featured 30 chocolatiers who have competed to sell their chocolate through the company

Chocolate Tasting Club: Company Background

The company has been around since 2004. They have their headquarters in Royston, Hertfordshire, UK. Hotel Chocolat came first born out of general dismay at the state of chocolate available in the UK. The company persistent on improving standards, it forged links with the chocolatiers with whom they have become familiar in the past few years.

Chocolate Tasting Club: Customer Feedback & Reviews

The website has received positive reviews from its customers. A satisfied customer Kate Wilson writes:

“It's great to be able to get quality chocolate on the high street that hasn't been pumped full of vegetable fat to improve the texture (Google it if you don't know who I'm talking about). The customer service at the stores is always excellent and often they have samples for you to try when you visit. I've never bought anything from Hotel Chocolat that I haven't enjoyed thoroughly and it's well worth the price.”

The company often recieves a good amount of consumer feedback from its customers.

Chocolate Tasting Club: Business Credibility & Trustworthiness

The company does not fall under the jurisdiction of the Better Business Bureau and does not have a rating. The company is however reputable and does not have any significant negative feedback. The company is financially secure and does not have any court cases against it and can be deemed as credible. The company is well respected and is expected to honor its commitments.

Chocolate Tasting Club: Website Popularity & Google Ranking

Alexa gives the website a global rank of 76,172 and a country rank of 5,119. Google Page Rank gives the website a score of 5 out of a possible 10. Sitescore gives the website a score of 18 points out of a possible 100 points. This indicates that the website has good traffic visiting it, but lacks advertising in major social sites and blogs. The company must focus on improving its social media base to attract more business.

Chocolate Tasting Club: Social Media Presence

Social media has created vast opportunities for companies to promote their products and services online. The company's Facebook page has 63,999 likesand is used to promote the company’s services and brand image. The company uses the twitter account @HotelChocolat and has 17,570 followers and 1,613 tweets to its credit. The page is used to communicate with fans and customers on a one to one basis. The company’s social media profile is good.

Chocolate Tasting Club: Website Security & Safety

According to the Google Safe Browsing Diagnosis the website is safe to browse and is not considered suspicious. The website does not harbor any malware or viruses and does not have any self installing software present on any of the pages of the website that were tested. The website puts great emphasis on security and employs HTPS and SSL security protocols to ensure general safety and consumer financial protection. The website can be deemed as secure.

Chocolate Tasting Club: Pricing & Packages

The website offers high quality products and services that are charged accordingly. The company has a very big line of products and items have different prices. For example their “The Love Selection” cost $22 which is of a very good quality. The prices are quite reasonable when compared with the company’s competitors and customers can be assured of the best prices on offer. 

Chocolate Tasting Club: Shipping Rates & Policies

The website provides and effective and efficient shipping service for is customers. They have 3 methods for delivery within the UK. These are: Standard, Gold and Saturday delivery methods. They also ship item in the US via their Boston warehouse. In Europe their standard deliveries cost £7.95 for a single delivery. They ship their products around the globe.

Chocolate Tasting Club: Payment Methods Accepted

The website accepts credit cards powered by Visa, MasterCard, American Express and Debit Cards. The website offers a very decent payment portal and uses HTTPS and SSL security protocols to ensure consumer financial data protection. The website is very reliable and its payment portal can be used to make payments with great peace of mind. 

Chocolate Tasting Club: Returns, Refunds & Exchange Policy

The website does not clearly state its refund policy or as to how the company manages to provide refunds in case the items bought are either defected or damaged. The company must provide details of their return and refund policy or customers will look elsewhere to buy the products as it reduced consumer confidence.

Chocolate Tasting Club: Product images & screenshots
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